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Overview

Bulk Reply lets you select multiple comments and apply actions simultaneously, saving time while maintaining quality responses.
Process dozens of comments in minutes instead of hours by handling similar comments together.

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How It Works

Select Comments

Choose multiple similar comments with checkboxes

Review AI Suggestions

Verify AI-generated responses are appropriate

Apply Actions

Execute actions on all selected comments at once

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Using Bulk Reply

1

Navigate to Comments

Go to Inbox → Comments to see all pending comments
2

Select Multiple Comments

Check the box next to comments you want to process togetherThe selection counter shows “X of Y selected”
Use category filters first to group similar comments (e.g., all “Positive” or all “Spam”)
3

Review AI Suggestions

Verify the AI-recommended responses are appropriate for each selected comment.You can edit any AI-suggested response before applying.
4

Apply Actions

Choose an action:
  • Apply Suggested Actions - Execute AI recommendations for all selected
  • Skip Selected - Mark all selected comments as handled
Actions sync to platforms immediately. You can leave the page and the actions will continue in the background.

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Best Practices

Always Review First

Scan all AI suggestions before applying. Edit any comments that need unique responses.

Filter by Category

Use category filters to group similar comments (e.g., all “Positive” or all “Spam”) for consistent responses.

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Combining with Automation

Use bulk reply alongside automation rules for maximum efficiency:
Set up automation rules for:
  • Hiding all spam automatically
  • Auto-replying to common FAQs
  • Flagging brand-risk comments
Rules handle predictable patterns without any manual review.
Use category rules to automatically hide spam or respond to positive comments.

Comments Inbox

View and respond to comments across all platforms

Automated Rules Engine

Set up automation rules for hands-off comment management